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Electronic Answer Man, Part 1

Electronic Answer Man, Part 1

by Rick Turner

Originally published in American Lutherie #29–31 and #33–36, 1992 and 1993



Electronic Answer Man, Part 2 by Rick Turner (can be seen in Big Red Book of American Lutherie Volume 4)


Can you explain pickup phase and polarity? How does coil polarity relate to hum and humbucking? I have heard that it is possible to achieve hum canceling in a Strat. How is this done?

Let’s start by trying to understand the basics of “absolute phase.” The easiest example is not a guitar, but rather a drum. Imagine putting a mike in front of a bass drum, running the mike through a mixer, power amp, and finally a set of loudspeakers. As the drum is struck, the drumhead first moves forward, then back. The first cycle of a sonic wave consisting of first pressurized, then rarefied air moves out from the drum head and intercepts the mike.

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Gimme Back My Minutes

Gimme Back My Minutes

by Rick Turner

previously published in American Lutherie #26, 1991 and Big Red Book of American Lutherie, Volume Three, 2004



I’d like to share a couple of things with those in the repair business: how I handle the financial end of repair work, and what I’m trying to do to gain back some of the eight to ten hours a week I currently lose talking to customers.

I do repair work for Westwood Music in Los Angeles, working as an independent contractor. I set my own hours, use my own tools, pay for my own worker’s compensation insurance, and establish the prices for the repair work. There is one other part-time repairman, David Neely, and he works the same way I do. Prices for repair work are set for each job either by direct quote from our price list or an estimate of time at $50 per hour. On big jobs or for building custom Strats from generic parts I drop the hourly to $45; I figure there’s less time wasted talking on bigger jobs. Our store sales people sometimes take in the work (the more of that the better), and they might make a ballpark estimate. We in the shop usually call the customer to give a closer price and/or suggest additional needed work.

When the job is complete, I fill out a four-part sequentially-numbered store invoice which includes labor, retail-parts cost (at the net-to-musician price — we figure any applicable discounts), sales tax, and the invoice total. I keep a copy which I use to bill the store, and the second copy goes on a clipboard in sequential order. The instrument, along with the two remaining copies, is put in the front of the store in the “to be picked up” pile. When the customer picks up the instrument, he or she gets a copy, and the remaining copy is filed with the store’s daily receipts.

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This article is part of our premium web content offered to Guild members. To view this and other web articles, join the Guild of American Luthiers. Members also receive 4 annual issues of American Lutherie and get discounts on products. For details, visit the membership page.

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