Posted on July 16, 2024August 22, 2024 by Dale Phillips In Memoriam: Kent Rayman In Memoriam: Kent Rayman August 22, 1949 — May 16, 2024 by Jeffrey R. Elliott Originally published in American Lutherie #152, July 2024 From 1973 through 1976 my shop was in downtown Portland, Oregon, where I had four full-time apprentices building and repairing guitars. One day in 1975 Kent Rayman walked in, introduced himself, and asked if he could interview me for the Guild of American Luthiers Quarterly newsletter. I did not know of the Guild yet, so this was my introduction; a fortuitous day for me if ever there was one. All photos courtesy of Jeffrey R. Elliott. With our common interest and passion for instrument making we became friends, and two years later, Kent began a two-year apprenticeship with me. It was during this time that Gary Bennett, a dear friend of Kent’s, began his comic strip “Kent ’n’ Jeff,” which ran in the GAL Quarterly for a time. Not only was Kent an adept student, but he brought with him a knowledge of machinery and jig making that benefited the shop — I’m primarily a hand-tool worker, so there was also something of an exchange, where the student teaches the teacher. We kept in touch over the years, which spanned several shops for Kent. An early one was shared with fellow luthier Christopher Burt, and together they developed the Oregon Bass, a full-scale upright electric solidbody instrument, complete with an end pin. Around that time, Kent also became an authorized Martin repair center, something he took great satisfaction in. Kent never lost his interest and love for instrument making, and in later years enjoyed teaching woodworking and the use of power tools to others, whether or not in the trade. I’ll remember Kent most for his thoughtful, careful way of working, his calmness in all situations, his reverence for the planet and all life, and his ready sense of humor. — Jeffrey R. Elliott
Posted on May 15, 2024August 14, 2024 by Dale Phillips In Memoriam: Frank Ford In Memoriam: Frank Ford 1944 – 2023 by The Guild Staff, Staff of the Roberto-Venn School of Lutherie, and Dan Erlewine Originally published in American Lutherie #151, 2024 Frank Ford at he 1980 GAL Convention in San Francisco. Photo by Dale Korsmo. Frank dives into the world of lutherie workshops at the first “Dan and Frank Show” at the 1995 GAL Convention. Photo by Jonathon Peterson. "Frank and Dan Show" at the 2004 GAL Convention. Photo by Jonathon Peterson. We were very sad to hear that Frank Ford, a great friend to the Guild and the entire lutherie community, passed away on December 17, 2023. Frank was an icon of the instrument-repair field and an overachiever when it came to sharing information with this fellow luthiers. His buddy Dan Erlewine talked him into doing repair workshop demos in 1995, including at the 1995 GAL Convention. Those workshops became what we called the “Dan and Frank Show,” and the show was a highlight at six GAL Conventions, up through 2008. After that, Dan and Frank intentionally passed the torch to some of the younger luthiers they had mentored. Many folks have written about what a help and inspiration Frank was in their lutherie work, especially through his groundbreaking Frets.com website. Frank exemplified the Guild’s spirit of sharing, and he will be greatly missed by all his friends and those who benefited from the knowledge he so freely offered. — The GAL Staff Frank lectures at the Roberto-Venn School of Luthiery. Note his extensive and organized tool boxes. Photo courtesy of Roberto-Venn School of Luthiery. We were deeply saddened to learn of Frank Ford’s passing. What a loss for all of us who knew him. Frank was such a dear friend to us and everyone he met. We send our heartfelt condolences to Frank’s wife Joy, his longtime friend and business partner Richard Johnston, and the guitar tech staff and employees of Gryphon Stringed Instruments in Palo Alto. Frank served on our Program Advisory Committee and as a consultant to the Roberto-Venn School of Luthiery for over three decades. As a guest lecturer, Frank traveled to Phoenix to give our students in over sixty classes demonstrations on neck resets, refrets, pickguard replacement, and many other repair operations. We called Frank a “performance artist” as he did these demos in real time, while talking through each step of the process. His knowledge and experience in the world of guitars and guitar repair was truly remarkable. His tales of repair experiences, customer relations, tool use, and everything guitar related was always fascinating, insightful, and informative. The creation and evolution of his website Frets.com is an amazing resource for luthiers and hobbyists. Choosing not to produce a fretted instrument repair book and instead offering his repair knowledge for free through his website, was and is an exceptional act of generosity. What a wonderful gift to leave for the stringed instrument world. Through his dedication to training his tech staff, teaching at our school, his many appearances at the Guild of American Luthier’s and Association of Stringed Instrument Artisans conventions, appearances at Northwoods Guitar Seminar, and tag team demos with Dan Erlewine, his participation in lutherie forums, his writings in Fretboard Journal and many other publications, and all of Frank’s associations and vast network of clients, he leaves a considerable legacy with his boundless sharing of information to the guitar making and repair world. His partnership with Richard and the creation of their Gryphon Stringed Instruments is legendary, and a real testament to what a music store can bring to a community. Frank was truly inspirational in his expression, passion, and love for the art and craft of repairing and making things. It is hard to imagine a world without Frank Ford. We love you always, Frank. You have made such a contribution to us and so many lives. We will miss you, and cherish the memories of our times together. We are pleased to announce the launch of the Frank Ford Scholarship Fund, a collaboration with Frank’s wife Joy Imai, Richard Johnston and the staff of Gryphon Stringed Instruments, and the Roberto-Venn School of Luthiery to honor the legacy of Frank Ford. Donations to this fund will allow learning experiences for aspiring luthiers for years to come, including educational opportunities at lutherie schools, stringed instrument workshops, forums, luthier presentations, and other information-sharing activities. For more infomation on how to make a tax deductible donation, call or email the Roberto-Venn School (602-243-1179 or info@roberto-venn.com), or go to the Frank Ford Scholarship Fund section of our website: (https://roberto-venn.com/news/frank-ford-scholarship-fund/). — Staff of the Roberto-Venn School of Luthiery: William Eaton, (Director), John Reuter, Bart Applewhite, Steve Davis, Jim Prater, Robert Manzullo, Mark Allred, Brady Shreeve, AJ Machnes, Joe Vallee, and John Lippi; and all of the students and graduates of Roberto-Venn. With the passing of Frank Ford this year just before Christmas, the lutherie world lost one of its greatest repairmen, inventors, and teachers of our trade. In 1969, Frank, along with his partner Richard Johnston, founded Gryphon Stringed Instruments, a more-than renowned music store and guitar repair shop in Palo Alto, California. Frank’s reputation as a repairman drew me to visit him in the early 1990s, and we became fast friends. He was my go-to answer man for many a repair dilemma for over thirty years. On that first visit, I knocked on Frank’s door, and he asked me in. As we walked through to his dining room (which at that time was his shop), there was a black Gibson mandocello lying on the dining-room table. Its finish was pristine. I said, “That finish still looks like new!” Frank said he’d just French-polished it. At the time, I had delved into Mohawk and Star Chemicals bottled French polishing products such as Qualasole with little luck, and had just read George Frank’s Adventures In Wood Finishing, so I was all ears. Frank showed me a board that he had French polished every day until he’d learned how to do it. I went home and did the same. Frank’s dining room/shop had one long wall filled with red Sears Craftsman tool boxes — bottoms and tops; there must have been five or six along the wall. Every tool he needed was right there within arm’s reach (I went home and did the same). His garage, which later became his home shop, was filled with typical garage stuff except that he had a South Bend 10˝ lathe that he was anxious to get running. I had been using a metal lathe for over a dozen years, and had purchased the first Grizzly Mill-Drill in 1986, so we connected on the importance of metal working in a guitar-repair shop. It wasn’t long before Frank went very deep down that rabbit hole and was on the road to being a high-level machinist and tool maker, in the blink of an eye it seemed. Frank was a very generous man. As I went through all the tool chests in his shop, I came across two small Vaco brand nippers, or needle-nose pliers, that had been remade into a fret-tang masher (Photo 1) and crimper (Photos 2 and 3), used to lessen the size of fret-tang barbs, or to add more barbs to the tang for a better grip in the slot. I was amazed by the idea of these nice little tools, and shocked when he gave them to me to take home. Remember, this is the first day we met. “I can make myself another pair,” said Frank. Eventually, StewMac made versions of them, but they were not the equal of the originals. Photo 1. All photos by Dan Erlewine. Photo 2 Photo 3 On one of our many phone calls I said, “I wish I had a die that could chase mangled threads on a Gibson or Fender truss rod.” A month later, this tool came in the mail (Photos 4 and 5): a four-flute die, just as I’d dreamed of. Frank made this way before his garage was filled with every kind of machine tool you could imagine that might have made it an easier job. “This was the hardest tool I’ve made so far,” said Frank. I still don’t know how he made it, to be honest. He warned me that it couldn’t cut threads, only clean them up. Frank’s tool became the model for another StewMac tool some years later: the Truss Rod Rescue Kit. Photo 4 Photo 5 Then there was time that a package from Frank arrived at my shop, and I opened it to find this set of “the drill bits we use most in everyday work at the Gryphon repair shop” — all inserted into hex drives and nesting in a beautiful brass base (Photos 6 and 7). Photo 6 Photo 7 Frank introduced me to a number of his luthier friends in the Palo Alto, Santa Cruz, and San Francisco area: Richard Hoover, Paul Hostetter, Jeff Traugott, Hideo Kamimoto, and others. I returned to Ohio and StewMac with gusto, ready to get back into the shop. Frank’s knowledge of vintage stringed instruments was vast, and I never asked Frank a question about them that he couldn’t answer. His long-running instructional website Frets.com has been, and will continue to be, a great source for thousands of us in the guitar-repair biz, and a legacy for luthiers of the future. Frank was a super-bright, warm, and generous person, and a killer guitar repairman, and I will miss him dearly. I loved having Frank in my life. — Dan Erlewine
Posted on December 27, 2023May 15, 2024 by Dale Phillips In Memoriam: George A. Smith In Memoriam: George A. Smith December 7, 1930 – May 18, 2023 by Maria Gonzalez-Leon, Peter Tsiorba, and David Franzen Originally published in American Lutherie #150, 2023 Photo by Peter Tsiorba. It is with a heavy heart that I attempt to put into words what George meant to me in my life. His love, his knowledge, not only of music and instruments, but also of the history of our country and Portland, Oregon, was truly incomparable. His absence is deeply felt, and I find myself yearning to call him, as we used to speak at least once a week. He selflessly gave me so much of his time, love, and wisdom on various subjects, including history, music, and politics — fortunately, we shared the same political views. George came into my life in an improbably way. Approximately forty-five years ago, I was in search of a roommate, and in response to my ad about a room for rent, he brought one of his friends to check out the place. From the very first moment, we connected over our shared passion for classical music, particularly the guitar, and I discovered his exceptional talent as a luthier. I knew that we were destined to be best friends forever. George’s knowledge of woodcrafting, particularly in constructing guitars, banjos, and even a couple of harpsichords, was beyond compare. Generous with his time, he was always willing to share his expertise with anyone interested. Throughout my life, George remained a constant source of support during challenges and successes. He encouraged me to pursue my dreams and further educate myself to earn professional degrees. I fondly remember the times when my daughters were young, and we would visit George’s house. My daughters and I hold memories of sitting together and watching him skillfully paint one of his harpsichords. It was a delightful experience as he patiently explained the process to the girls, answering all their questions about music, instruments, and the intricacies of construction. His love for sharing knowledge was evident in those moments, but it was George’s warm and loving nature that made those moments even more special. Beyond his musical talents, he surprised us with his culinary skills, and I particularly loved the bread croutons he made — they were so delicious, I would eat them like popcorn. Those cherished memories with George will forever remain in our hearts. As the years passed, I relocated from Portland to California and even lived in Spain for a time, but despite the distance, our friendship never wavered. George was always curious about my experiences, especially when it came to flamenco music, wanting to know every detail of the music I heard in the Romani neighborhoods of the Alicante. He had a way of making friends effortlessly, and his warm-hearted nature endeared him to people from all walks of life. He cherished friendships and had an astounding memory for details, recounting stories from his youth. George’s passion for music and life extended beyond the boundaries of his immediate circle. He corresponded with people from all over the world, exchanging stories about music and sharing his vast knowledge. I feel incredibly grateful to have had George in my life. He was not only and dear friend but also an exceptional human being who left a mark on the lives of those he touched. Though he is no longer with us, his memory and his legacy as a luthier and a friend will forever be cherished in our hearts. Rest in peace, dear George. — Maria Gonzalez-Leon Photo courtesy of Peter Tsiorba I met George Smith in the mid 2000s. During that time, lutherie knowledge, along with everything else in the 21st century, was steadily migrating into digital ecosystems. Video content, tonewoods, tooling, building techniques... it all seemed only a click or two away. Knowing George Smith connected me to a very different era of lutherie, one where supplies and tonewoods were elusive, and information hard to find. I recall this story of one of George’s early tonewood orders. A certain gentleman in Los Angeles advertised European spruce and other supplies to luthiers. When one thinks of a supplier, one might expect some shelves with inventory awaiting shipment. Well, this particular supplier typically had nothing to ship. At least not right away. Incoming orders would be banked, and once enough payments had accumulated, the “supplier” would place larger batch orders for his presold wares. It would take some months for the tonewoods or tools to arrive from Europe or another unknown locale. Once received, individual orders would be shipped to customers. Lag time from order to fulfillment? By modern Instacart standards, eternity! And in case you were curious about the grading methods applied to your tonewood order, yours is the next set on the pile. Thank you George, for doing your part, carrying lutherie knowledge across all those decades, and for leaving us with lessons in patience, frugality, and perseverance. — Peter Tsiorba George Smith was someone I have known pretty much my whole life. I was a young boy when I first became aware of him in our local guitar community. He was a distinguished looking gentleman wearing a mariner’s cap and he loved to talk about stringed instruments for as long as you would listen, and he made many different kinds himself. When I looked at him I wouldn’t have necessarily thought he looked like a movie star when he was young. But early photos of him proved otherwise. He had sort of a Leonardo DiCaprio look to him. I imagine he was popular with women. Whenever George heard an interesting instrument, he always wanted to borrow it overnight to study it closely and measure it in his shop. I believe that through this process he learned key information. When I played for him he usually seemed more interested in the sound of the instrument more than any particular piece of music being played. George was always very kind to me, and generous with his time. We had long conversations about world history, or even the history of the buildings built in downtown Portland. He remembered when they were erected, and what businesses went in them, and which ones failed, and who replaced them, his memories reaching back decades. Talking to George was never boring. He usually knew more on many subjects than I, and he seemed to have a somewhat encyclopedic memory. In addition to making stellar-quality guitars, he also made harpsichords and virginals. I remember a beautiful harpsichord of his being played at the Marylhurst musical instrument show. He once told me harpsichord construction can be thought of as akin to flamenco guitars in some ways in how they respond. Frequently cypress is used to offer a quick and lightweight response. When I told him I bought a clavichord at an estate sale, and I said it seemed rather quiet, he told me to bring it over and he would take a look at it. When I did, he decided to replace the soundboard right then and there, so we got to work together on a low-risk fun project together. It is a sweet memory sitting on the floor looking through his stash of strings, and gluing in the new soundboard, all in the same day. The clavichord ended up sounding pretty much exactly the same as before, but I wouldn’t trade the memory. I have owned four of George’s guitars over my career. The first was an African blackwood spruce guitar. When I listen back to my recording of the Chaconne, or Rodrigo’s Fandango, I think to myself, how could I ever have parted with it? I am touched to now own his final instrument, which seems to me to be the perfect mixture of all the ones that came before it. The top is made of some of the finest European spruce you can find anywhere, and it had been aging in his upstairs stash for over fifty years. The back is made of Malaysian blackwood, which seems to my ears to support upper harmonics better than African blackwood. Maybe it’s a little lighter; I can hear a little bit of Indian rosewood qualities in it, along with the power of blackwood. When I slice the string at an angle, that silky/airy quality that many guitars can lack is there in spades. Last summer during Covid, he was having trouble getting around upstairs in his house where his wood stash was kept, and he called me up and asked me to come over and help him sort them into matched pairs. We worked a couple days at that. There was some amazing looking wood there. Afterwards, we relaxed in the nook just outside his kitchen and we had a couple Black Butte Porters together. I don’t really like beer, but with George it had become sort of a tradition. I think we complained it wasn’t the old recipe. I spent time with him twice in the last two weeks before his passing. I am so grateful I did. He said he didn’t have long. In spite of his quickly declining health, he seemed quite lucid and warm. He didn’t seem scared. He would occasionally exclaim he was angry about it, but it was just a brief flash, and then he was back chatting away. We reminisced about everything we had talked about over the years. We shared a couple Obsidian stout beers together on the last two visits, and dolmas as snacks. He mentioned when he grew up in this town, it wasn’t very easy to find quality guitars. George never used to like to talk about his age, but in our last conversation he mentioned he was thirteen years old at some point in World War II. It kind of puts things in perspective. I think he was ninety-two. That’s a long life, and he added beauty to the world in such a lovely way. His guitars will long outlive me. I am grateful for his long friendship. I will miss you, George! I hope you feel ease and a fantastic bliss wherever you are. Feel free to visit me if you can. — David Franzen
Posted on July 26, 2023February 29, 2024 by Dale Phillips In Memoriam: Rick Turner In Memoriam: Rick Turner July 30, 1943 – April 17, 2022 by GAL Staff, David Bolla, and Steve Klein Originally published in American Lutherie #147, 2022 Rick Turner epitomized the imagination, courage, and determination of a lot of people in the Lutherie Boom generation, people who dove into guitar making before there was detailed resource material, before there were sources of parts and specialized tools, before there was a supportive community of generous and knowledgeable makers. He joined the GAL early on and spoke at our 1980 Convention in San Francisco, then again, twenty-four years later, at our 2004 Convention in Tacoma. He wrote a long-running column for American Lutherie called “Electronic Answer Man” in the 1990s. See this issue’s Web Extras for photos and links. — GAL Staff Photo by Jonathon Peterson. My first Guild of American Luthiers Convention was in Tacoma, Washington, in 2004. I stood outside the auction preview room, speaking with a small group of young luthiers around my age. I hadn’t been to Roberto-Venn yet. In fact, I got the call I had been accepted to the guitar-building school while at the convention. I was just there to learn as much as possible as I considered a future career path. As we stood there, a man wearing a Mickey Mouse T-shirt under a sport coat approached. He kindly took time to speak with us for a while about guitars, sharing his opinions on some of the topics we were discussing. He was much older than anyone else in the group, but it wasn’t noticeable by his demeanor. Only his graying hair and weathered face informed us of his age. He hung out for nearly twenty minutes, laughing and smiling with the rest of us. The following day, I attended the final lecture of the week. It was highly anticipated, as Rick Turner, one of the great legends of the trade, would be speaking about his vision of the future of the industry and innovations on the horizon. I was in awe as the man who had casually joined our conversation the day before took the stage, commanding the audience as a giant of the craft, larger than life. I only met him that one time, but it was a formative encounter. It was humbling to have someone who had such influence on an industry stop to speak with kids who were just entering it. I’m saddened to hear of his passing, but I am happy I had the chance to speak with a man, if only for twenty minutes, who had such an immense impact on music and instruments. — David Bolla I first met Rick Turner fifty years ago at a Prune Music guitar show in Mill Valley. From then on, his door was always open. I will miss his open information sharing. For instance, I first heard about cyanoacrylate glues from him, long before Krazy Glue was even a product. I’ll miss the synchronistic hook-ups that just seemed to happen around him. In the late ’80s he introduced me to Gibson’s new CEO, and that led me to reconnecting with Ned Steinberger and the creation of the headless project which continues today. In Rick’s shops over the years, I’ve met musicians and craftsmen; many I now call friends. I will also miss his forever-forward thinking. Just how do we accomplish the task at hand? He made the sub-bass string pickup for the first electric harp guitar that I built for Michael Hedges. Rick was a pragmatic, unapologetic self-promoter, but he held the door open for so many of us to pass through, with a smile and with encouragement. The passing of my old friend helped me remember just what his friendship, his ideas, and the sharing of his research has given me. He was the glue. — Steve Klein Young Rick Turner, 1966. Photo courtesy of Rick Turner. Lecturing at the 1980 GAL Convention in San Francisco. Photo by Dale Korsmo. At the Healdsburg Guitar Festival, 2000. Photo by Jonathon Peterson. Lecturing at the 2004 GAL Convention in Tacoma. Photo by Jonathon Peterson. Rick Turner (left) at GAL HQ after the 2004 GAL Convention in Tacoma. Also in this photo: Tini Burghardt, Richard Glick, Todd Rose, Geza Burghardt, Cyndy Burton. Photo by Hap Newsom. Rick Turner was an active GAL author. Follow this link to see a complete listing of his articles. https://www.search.luth.org/tag/turner%c2%b8-rick/ An interview from 2007 on the NAMM website. https://www.namm.org/library/oral-history/rick-turner Story on Rick Turner Guitars website. https://www.rickturnerguitars.com/stories-father-boutique-guitars Beau Hannam Remembers Rick Turner Published online by Guild of American Luthiers, 2022 I only met Rick Turner once, in Oct 2021, and I found him delightful. He greeted me with a hug. That surprised me; it’s not common for a guy his age on meeting someone for the first time. I admire flora drawings, and a few months prior I had commented on his post where he proudly showed his ex-wife’s book of trees with amazing illustrations by her (Eye Spy a Tree: Welcome to the Arboretum by Amber R. Turner). I guess he remembered that comment, as while we were talking in his office about guitar history and what we love in lutherie, he reached down and gave me a copy of the book. Unaware of his history with Alembic, the Grateful Dead or his Model 1 guitar, I first came to know Rick through his posts on various forums and Facebook and his often-forceful advice, particularly on the advocacy of the use of hot hide glue and epoxy. Indeed, his “glue list” remains an unequaled educational resource on which glues to use and where to use them. It is strange when a giant dies as it forces us to realize the importance of knowledge gained over a decades long career and that some of it is now lost. Looking back, I realize some of my fundamental building principles have been influenced by his teaching: His back-slanted saddle (about 7 degrees), carbon fiber in various areas, and his use of epoxy in building, especially for large surface glue-ups like fingerboards are all based on rock-solid common sense. He was forceful at times for the same reason any person who has been a luthier for decades is when they give advice to someone starting out in the industry who hasn’t yet the capacity for listening or learning. It is truly frustrating and something teachers have dealt with since the first sea creature crawled onto the land, looked back, and suggested to the second sea creature that they follow. But sometimes people, be they our children, friends, or strangers we try to give advice to, can only grow through pushing through a problem then seeing, acknowledging, and understanding the warned-about folly for themselves. Seeing, acknowledging, and understanding are the steps the mind needs to take and some people need to live them all fully. It is probably best to work through each step on your own, but being giving an Easter egg of advice which allows you to jump to the understanding part is a gift often not accepted, and rarely seen as the gold that it is. We are surrounded by fools gold on the internet. But Rick’s advice was always 24k. Since the advent of social media, I have seen a pattern. Lutherie and Life’s nuggets of wisdom are most often found not in systematically structured philosophical essays; they are found in what seems at first glance insignificant posts, in tiny ad hoc responses to a some other question, and in the beauty of a short, well reasoned and decisive answer to a seemingly unrelated topic. Search for the small things, in the big things. And vice-versa. Sayonara Rick. Don’t get epoxy on those heavenly clouds. — Photo courtesy of Beau Hannam
Posted on July 26, 2023February 29, 2024 by Dale Phillips In Memoriam: Jeanette Fernández In Memoriam: Jeanette Fernández November 26, 1944 – August 14, 2022 by Ronald Louis Fernández Originally published in American Lutherie #147, 2022 Jeanette Fernández, a lovely lass born Jeanette T. Wilson in Glasgow, Scotland, died in Anacortes, Washington, last summer. While not a luthier, Jeanette was heavily involved in the international guitar trade for three decades. And she was a big fan of the Guild. Jeanette left school at age fifteen when her father died. She worked in banks in Glasgow and London for six years, then got a loan and immigrated by herself to Montreal for the 1967 World’s Fair, Expo 67. She was hired by the anthropology department at McGill University and ran the office for almost ten years under three different professors. I was a Ph.D. student there when we met, and we were married in 1973. In the early 1990s, Jeanette became an essential part of my Spanish-guitar import business, Fernández Music. Jeanette handled the accounting, packing, and a lot of customer relations. She accompanied me on visits to stores and suppliers in the U.S. and Europe. She got to know “all the usual suspects” in our industry. Jeanette Fernández at the 2011 GAL Convention in Tacoma. Photo by Cyndy Burton. At the 2011 GAL Convention in Tacoma (l to r): Ron Fernández, Jeanette Fernández, John Park. Photo by Mónica Esparza. Part of our business involved being the American representatives at the Anaheim National Association of Music Merchants (NAMM) Show for Esteve Guitar and Juan Hernández Workshop from Valencia Spain. At NAMM, Jeanette got to know many of the international suppliers and customers located in Japan, Germany, Argentina, Mexico, France, Canada, Australia, Britain, Spain, and Portugal. She dealt with everyone in her Scottish-accented English, but also on occasion in French, Spanish, and Portuguese. We frequently traveled together to do business with guitar makers in Valencia, Madrid, and Portugal. She had a special relationship with Spanish guitar maker Felix Manzanero and his wife Soli in Madrid, and with Luis and Graça Penedo, who were involved in the Portuguese guitar world. While the giant NAMM Show in Anaheim with 90,000 attendees was a part of doing business, the Guild Convention, in contrast, was a great pleasure for Jeanette. She loved meeting old friends, attending the concerts, living in the old dorms, eating in the Commons, and the nights at the local bars, ice cream shop, and restaurants. She especially looked forward to the auction on the last night. When we would get a new issue of American Lutherie, she would go through it to see the people she knew. She felt very comfortable with all the characters of the luthier brotherhood. She was also the camera person on our French Polish for Guitarmakers DVD. She always refined my writings. She had an innate insight into the English language. Any success of our guitar business I fully share with Jeanette. And she always made me a better person. — (We always loved seeing sweet Jeanette at the Conventions, and will miss her kindness and gifts of chocolate this summer. — The GAL Staff)