Order / Shipping Info

You can order securely on this website using your credit card or PayPal account via PayPal. PayPal accepts your Visa, Mastercard, Discover, and American Express cards, in addition to Paypal accounts. You can check out as a guest - You DO NOT have to be a registered PayPal user to place an order with your credit card. If you prefer, you can order via the mail with a check or money order. Payment must accompany order. We do not bill, ship COD, or take phone orders.

If you are buying for a member, or sending a gift, please be sure to UNCHECK the box marked “Ship to my billing address.” That will allow a shipping address section to appear, where you can put the name and address of the member or person getting the gift. Do this even if the address is the same so you can enter the member’s name in the “ship to” section.

Questions About Your Order
We've been serving luthiers for over 40 years, so we want you to be happy with your order. If you have questions about ordering, either before or after you place an order, feel free to contact us via email at: orders“at”luth.org (substitute @ for “at”). We ask that you contact us first and not “open a dispute” with PayPal before we have an opportunity to work out any problems with your order. Opening a dispute can complicate and delay your order, as PayPal will freeze your payment and we cannot ship without payment. We appreciate your assistance as we want to provide you with the best service possible. If you change your mind before we ship your order, we can easily refund your payment in full.

Allow three weeks for handling and delivery in the USA. Most US orders are shipped via Media Mail. Orders outside the USA are shipped to a mail consolidator and entered into your country’s postal system, so expect five weeks or more for delivery. Instrument plans, due to their large size and odd shape, tend to take the longest to arrive. If you are in a hurry to receive a plan (especially outside the USA), we suggest you request that your plans be folded and mailed in an envelope.

Shipping Charges
USA - $6.00 minimum, incremental increases based on the weight of your order.
Outside US - $10 minimum, incremental increases based on the weight of your order.
Due to changes in PayPal’s system, you can no longer estimate your shipping prior to checkout. Shipping charges are not applied to membership dues.

Member Discounts
One of the benefits of membership in the GAL is that current members receive discounts on all GAL publications (with the exception of the Luthier's ABC book). You can take the member discount by joining at the same time that you place your order.

IF YOU ARE NOT A CURRENT MEMBER AND CHOSE THE MEMBER PRICE, WE WILL SEND A REQUEST FOR THE DIFFERENCE AND IT WILL DELAY YOUR ORDER. We encourage you to support our information sharing system and save money on your order by joining the Guild.

Payment Outside the USA
Our website provides the easiest and safest way to order and pay if you are outside the USA. We also accept payment in US Dollars via international money order payable through a bank located in the US.

When joining or renewing, make sure to select “Outside USA” on the membership button to avoid delays.

Washington State Sales Tax
Sales tax is applied to all orders from Washington State addresses (sales tax does not apply to membership dues). Sales tax of 10% will automatically be added to your online order when you check out. If ordering by mail, please add the appropriate tax.

Mailing your Order
If you prefer, you can mail your order with your check or money order (USA only). For credit card payment, you must use the shopping cart on this site. Email orders”at”luth.org to get the correct shipping charges (not applicable to membership).

Mail to:
Guild of American Luthiers
8222 S Park Ave
Tacoma, WA 98408-5226

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